Deco Sarv Frequently Asked Questions (FAQ)
In this section, answers are provided to customers' frequently asked questions across various topics. In some cases, brief and comprehensive explanations are given, and when the subject is more specialized, customers can be referred via links to related specialized pages.
+ What materials are Deco Sarv products made of?
Deco Sarv products are primarily made from high-quality and durable materials such as MDF and MDF with natural wood veneer and other materials. The material of each product depends on its type. For example, in furniture manufacturing, a combination of leather and high-quality foam is used for greater comfort and durability.
+ What is the difference between MDF and Supermat?
Medium Density Fiberboard (MDF) is a type of fiberboard with medium density used for making furniture and interior decoration, with a smooth and uniform surface. Supermat-coated sheets are a type of MDF with a matte surface and a velvety touch. Some of these have anti-fingerprint or stain-resistant properties, which are especially used in luxury decorations for enhanced beauty and durability. For more information, you can refer to the article about types of materials used in the office furniture industry.
+ How is the warranty for Deco Sarv products?
All Deco Sarv products come with a quality warranty. This warranty generally covers structural problems and defects caused by manufacturing. For more details about warranty conditions, please visit the warranty page.
+ What payment methods are available?
Deco Sarv offers payment through online payment gateways, card-to-card transfers, and cash on delivery for your convenience. Also, installment payment options are available upon request. Detailed information is available on the payment methods page.
+ How are products shipped?
After order confirmation and payment, Deco Sarv products are shipped to the customer's address within a specified time frame. Shipping is available to all parts of the country. For detailed information about shipping costs and time, please refer to the shipping costs and conditions page.
+ How is the shipping cost calculated?
Shipping costs depend on the weight, volume, and shipping distance. After placing an order, the shipping cost is calculated precisely and communicated to the customer.
+ How much does product installation cost?
Installation costs vary depending on the type of product and the installation location. Customers can see the installation cost on the payment page after selecting their products. In some cases, installation may be free for specific products.
+ What is the delivery time for products?
Delivery time varies depending on the type and quantity of products. Generally, delivery occurs within 7 to 14 business days. For custom-made products, the delivery time may be longer.
+ Is custom product manufacturing available?
Yes, Deco Sarv can manufacture custom products according to your dimensions, colors, and specific designs. To request a custom product, please contact the support team or submit your request through the custom products page.
+ Is it possible to change the color of products?
Yes, in most Deco Sarv products, color changes are possible. However, for more precise information and existing limitations, please visit the specifications page of each product or contact the experts for specialized consultation.
+ Is design and arrangement of products in a personal space available?
Deco Sarv provides interior design and personal space arrangement consultation services. You can benefit from free consultation to choose the best design and arrangement for your space.
+ Can product dimensions be changed?
Yes, if you need to change the dimensions of products, you can coordinate with the Deco Sarv design team to produce the product according to your needs.
+ What are the conditions for installment sales?
Deco Sarv offers installment sales for some of its products. For detailed information about conditions, down payment amount, and installment periods, please contact the company experts.
+ Is it possible to view the products in person?
Yes, customers can visit Deco Sarv’s specialized showroom located at the factory to view the main products in person. Detailed location and working hours information is available on the contact us page.
+ Is online purchase and direct delivery to the workplace possible?
Yes, all Deco Sarv products are available for online purchase, and after order completion, they are shipped directly to the customer's address. To shop online and view products, please visit the online shopping page.
+ Are Deco Sarv products suitable for outdoor use?
Many Deco Sarv products are designed for indoor use. However, some furniture and items can be used outdoors. You can find detailed information about each product on its dedicated product pages.
+ Are discounts available for bulk purchases?
Yes, Deco Sarv offers discounts for bulk purchases or wholesale orders. For more information about wholesale conditions and related discounts, please contact the company experts.
+ Can I see a preview of how products will be arranged in my space?
Yes, Deco Sarv provides interior design and space arrangement consultation services. For previews and consultations, please contact the support team or submit your request through the design and arrangement consultation page.
+ Do Deco Sarv products have licenses and quality standards?
Yes, all Deco Sarv products are manufactured under international standards, ergonomic principles, and relevant certifications to ensure the highest quality and safety for customers.